13 Health—Health Advice Over The Phone

13 HEALTH—Health advice over the phone

ABN:

Queensland Visit website

13 QGOV (13 74 68)

Back

13 HEALTH (13 43 25 84) is a confidential phone service that provides health advice to Queenslanders.

Registered nurses provide health–related advice over the phone. This may include:

  • symptom assessment
  • home treatment advice
  • referral to other health services
  • information
  • disease management
  • crisis intervention.
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Privacy and confidentiality

All calls to 13 HEALTH are recorded as confidential medical records.

Only staff within 13 HEALTH can access this information for safety and quality assurance purposes and training of staff.

You don’t need to give your name, but you will need to provide your gender and age to have your symptoms assessed. Your details are not required if you are calling for general health information.

Troubleshooting

13 HEALTH (13 43 25 84) is only available in Queensland.

VoIP callers who can’t connect to 13 HEALTH should call 13 43 25 (the first 6 digits of the number). If you still can’t connect, please contact your service provider.

Alternatively, call 13 HEALTH using a landline or mobile phone

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