River City Trees

River City Trees

ABN: 20 139 615 964

31 Coorparoo Road Warner, Qld 4500 Visit website

32641200

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River City Trees is a family-owned company that has been operating in South-East Queensland for over 20 years.  We take great pride in offering professional tree care and advice, and our trained staff will always use the correct method of pruning to sustain the health and vigor of the trees.  Our safety and quality standards are key to our success in providing both many Government departments and large Commercial organisations with quality service.

River City Trees offer a full service, planting, growing and of course managing trees in all kinds of situations.

Transplanting and removing whole trees
Maintaining trees – watering, pruning, mulching and more.
Stump grinding 
Installing root barriers.
Emergency storm work – fast response by experienced, expert teams.

 

River City Trees have full time Administration staff who are available from 8:30 – 5:00pm daily to take calls, follow up information required for specific projects and schedule both quotes and work.  Additionally we have an both a full time Estimator and Operations Manager who is available from 6am – 5pm daily to assist with quoting and co-ordination of projects and contractors, clarification of works and customer service enquiries.

Here at River City Trees, we pride ourselves on providing prompt and professional services to a wide range of customers.  As a company, we strive to ensure that all processes, from the initial request for quotation to the completion of the works corresponds with the requirements of the customer and any other third parties that the work that we carry out, may affect.

You can be assured by using River City Trees, you will be dealing with professional, helpful and diligent staff that will always work with you, to get the job done as efficiently and as safely as possible.

 

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Can you give me a quote over the phone for tree work?

Unfortunately not. Every tree is different along with it’s location and surrounding area. Our estimators need to see the tree on location to assess exactly what needs to be done, determine access to the area, and the type of equipment needed. Here we can meet with you and discuss further details face to face. After the on-site visit, we then provide a free quotation that accurately represents your needs.

Are your staff qualified?

Yes, our staff are highly qualified professionals who undergo both in-house and external training on a regular basis. We do so to ensure that we can provide the most professional advice and experience each and every time.

Am I insured while your crew works on my property?

Yes. Even though utmost care is taken and River City Trees has quality systems in place to minimise risk, sometimes unfortunate instances can happen. For your peace of mind, River City Trees is fully insured with a $20 million dollar public liability insurance coverage.

Is there a difference between tree pruning and tree lopping?

Yes. There is a very big difference between tree pruning and tree lopping. Pruning a tree is done to enhance tree health and to make the tree stronger. When a tree is lopped, there is no thought or skill in the placement of the cuts – this hinders tree growth and health. Tree lopping significantly weakens trees and should be avoided.

What should I do if my tree has been damaged in a storm?

We recommend you keep the area clear and contact us as soon as possible to assess the damage and advise you of any risks. In storm periods, we have emergency crews on call 24/7.

If your power lines are down, then call ENERGEX immediately on 13 19 62. Otherwise, call our direct phone line, 07 3264 1200, and this will be redirected to our on-call Supervisor for emergency situations.

Do you provide emergency storm work services?

Yes, we do. We have emergency crews on call 24/7 during storm periods. At these times, you can call our landline, 07 3264 1200, and you will be redirected to our operational managers mobile, who will be able to arrange a crew to meet with you as soon as possible.

Do you remove very large trees?

Yes. We are fully qualified professional arborists who specialise in the removal of large, dead and/or dangerous trees. Call us today, or send us an online request for an obligation free appraisal and quote.

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